Echo Menu:
User Testing Script
Introduction:
"Hello, thank you for participating in our user testing session today. We're excited to have you test the EchoMenu app. As you use the app, please verbalize your thoughts, describing your actions, and any challenges or confusion you encounter. This is known as the 'Think Aloud' method, and your insights will be extremely valuable for our improvement."
Task Instructions:
For each task, provide clear instructions based on the scenarios and ensure the participant understands the task.
During the Task:
Offer minimal guidance. If they stray significantly off track, you might say, "What are you trying to do now?" or "What do you think you should do next?"
Post-Task:
After each task, ask, "How was that experience for you? Was there anything particularly easy or challenging?
Post-User Testing Questions (Verbal):
- "How user-friendly did you find the navigation of the app?"
- "Were the audio cues and voice commands helpful and responsive?"
- "Did you face any obstacles while completing the tasks?"
- "What are your thoughts on the audio clarity and language options?"
- "Do you have suggestions for how we could improve the app’s accessibility?"
Conclusion:
- Thank them for their participation and assure them that their insights are invaluable for enhancing the app's accessibility.
- Reiterate that their feedback will be directly used to make MenuSight more accommodating and easier to navigate for users with visual impairments.